As small business owners, we've collectively been punched in the mouth. Somewhat out of character, we applied for PPP and the EIDL program. And we waited. Our fate in someone else's hands didn't feel right.
At some point the realization comes, that just like the effort it took to initially open your doors, survival is on you.
What I'm offering here may not, in the grand scheme, be much. But it is a step towards punching back. And having some idea about you, and what drove you to hang an 'open' sign to begin with, that may be all you need.
Why let a service take up to 30% from your best customers?LunchPing! lets you set delivery prices based on the distance from your front door to the customers door. You put this in once, we calculate it for every deliver!
Before the pandemic, waiting for a customer to arrive was good enough. Now you need to put your restaurant right on that customer's phone, right as they are preparing for lunch.
First, some would-be customers just don't have the time at lunch to come to your establishment (after the virus). With three clicks, they can have their favorite food ordered, and know its on the way.
Secondly, a significant segment of your market would prefer 0 interaction. I am an Airbnb host with six units. For the first couple years, I met every guest. I thought it was important to get good reviews. When we made a lockbox an option, we found about half of our customers would prefer less interaction. After the pandemic, I can only imagine that number will go up.
Color the flags based on delivery time to help bunch deliveries.
I've been in the food business, and am also, obviously a customer. I never mention it to my 'owner' friends, but often an employee will say, "One minute please..." and never come back. If that happens once or twice to a customer, you've lost them, for good.
"As the connected consumer becomes ever more dominant, restaurants are finding that customers expect faster service, more tech innovations, and a more seamless experience overall."
"Businesses can never make it too easy for consumers to buy from them. Technology has and will continue to make day-to-day interactions more frictionless, and we’ll never want to go back to a less-convenient model."
A crowd at the door waiting for a table is a distant memory. To survive until the time when that's acceptable again, you need a plan.
We want to help you pivot from a destination, to a business that profitably provides meals direcly to consumers that both want your food, and want to see you survive.
We understand that it:
LunchPing helps you build a repeat online base of orders, that can not only get you through the pandemic, but be a new channel for orders when the virus is gone.
Better Sales, Less Stress
Contact:
469 Franklin Street Buffalo, NY 14202 marshall@estatesaleusa.com(716) 868-9915