Questions & answers
Everything you're wondering, answered plainly.
Most people come to us never having run an estate sale before. These are the questions they ask — about the money, the process, and what they're actually responsible for.
Getting started
I've never run an estate sale. Can I really do this myself?
That's exactly who this is built for. Most of our sellers are doing this once — settling a parent's home, downsizing, or moving. Scout handles the intimidating parts like pricing and cataloging, we build the sale page and the checkout, and you're guided through every step. No experience needed.
What do I need to get started?
A phone with a camera, the items you want to sell, and a bank account to receive card payments. That's it. You'll create an account, answer a few questions from Scout about your sale, and start photographing items.
How long does it take to set up a sale?
Setting up the sale itself takes minutes. The time-consuming part is photographing items, and that scales with how much you're selling — but because Scout writes the descriptions and prices as you go, it's far faster than cataloging by hand.
Can someone help me run the sale?
Estate sales are easier with a hand or two on sale day, and the checkout is simple enough for a helper to run while you manage the floor. Reach out if you need guidance setting up help for a larger sale.
Money & payments
What does it cost?
A flat $99 to set up your sale, then 7% of what sells — a fraction of the 30–40% a traditional company keeps. There's no monthly cost, and the 7% only applies when items actually sell. Full details are on the pricing page.
How do I actually get paid?
You connect a bank account through Stripe during setup — a one-time, guided process. When a buyer pays by card, the money goes directly to your account, minus the fee. We never hold or route your money, which also keeps us out of any payment disputes — those stay between you and the buyer.
Can buyers pay cash?
Yes. Many estate sale buyers prefer cash, and that's fine. You mark items sold for cash in the app so your totals and records stay accurate. Card payment is there for buyers who want it — and it's the only way remote bidders can pay.
What's the catch with such a low fee?
There's no hidden one. Companies charge 30–40% because they send staff to physically run your sale. We give you the software to run it yourself, so our cost is much lower. The trade is that you do the photographing and the sale-day work — and keep the difference.
What's an entry fee, and do I have to charge one?
Some hosts charge a small entry fee to manage crowds and serious buyers; a portion can come back to the buyer as credit toward purchases. It's optional and configurable when you set up your sale.
Scout & pricing
How does the AI price my items?
Scout reads your photos, identifies what each item is, and suggests a price based on what comparable items sell for, factoring in visible condition. Every suggestion is just that — a suggestion. You review and adjust anything before it goes live.
What if I disagree with a suggested price?
Change it. The prices are yours to set. Scout gives you a well-informed starting point so you're not guessing, but the final number on every item is your call.
Can it handle valuable or unusual items?
Scout does well with the common contents of a home, and it flags items that may be worth a closer look. For genuinely rare or high-value pieces — fine art, certain antiques, jewelry — it's always wise to get an independent appraisal, and remote bidding lets serious buyers compete for those items.
Sale day
How do staggered entry times work?
Instead of everyone crowding the door at opening, buyers reserve a time slot in advance. You decide how many people enter per slot and how often. On the day, you check them in by QR code or name, so the morning stays orderly instead of chaotic.
What is remote bidding?
For higher-value items, buyers who can't attend in person can place offers online. Each item carries a QR code linking to its page, where remote buyers make their best offer — so a rare piece reaches more than just local foot traffic.
How does checkout work?
You (or a helper) use the checkout screen on your phone. Scan an item's QR code or search by name, take payment by card or cash, and the item's marked sold. Card payments flow to your bank automatically.
What happens to items that don't sell?
At the end, Scout shows you what's left. From there you can relist for a follow-up sale, donate, or arrange disposal — your choice.
For buyers
How do I find sales near me?
Browse by location and date. Each sale page shows every item with photos and prices, so you can decide what's worth visiting before you go.
Do I have to pay to attend?
That depends on the individual sale. Some hosts charge a small entry fee, often partly returned as purchase credit; many don't. The sale page tells you before you register.
Can I buy something without attending in person?
On items the host has opened to remote bidding, yes — place your offer online. Other items are in-person only, which the sale page makes clear.
Still have a question?
We're happy to help you figure out whether this is right for your sale.
Get in touch